We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us. We will not share your information with third parties.
The type of information we will collect about you includes:
Your email address
Your Phone number
Your credit/debit card details
Your order history and profile
We will not collect sensitive information about you without your explicit consent. The information that we hold will be accurate and up to date. You can check the information that we hold about you by calling our Customer Services department. If you find any inaccuracies we will delete or correct them. It is important that you quote your original email address, as used at the time you first contacted us. We may be unable to trace your details without this. The personal information which we hold will be held securely in accordance with our internal security policy and the law.
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Identity Reference Agency which may keep a record of the information. This is only done to confirm your identity and that there is active credit at the name and address supplied. Please note that although an actual credit check is not performed the search may be logged on your file but your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
We may use technology to track the patterns of behaviour of visitors to the site. This can include using a ‘cookie’ which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. Should you wish to browse anonymously please contact us and request a link that we can send you to exclude you from web tracking.